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About Us
These General Terms Applicable to All Policies (“General Terms”) apply to and form an integral part of the Privacy Policy, Terms & Conditions, Refund & Cancellation Policy, Shipping & Delivery Policy, Grievance Redressal Policy, Cookie Policy, and any other policy, notice, guideline, or terms published by Shuddhi Drinks Private Limited on or through www.SIX6R.com, its associated sub-domains, mobile applications, and digital services (collectively, the “Website”) (together, the “Policies”).
In these General Terms, “Company”, “we”, “us”, “our”, “SDPL”, and “SIX6R” mean Shuddhi Drinks Private Limited. “you” and “User” mean any person who accesses or uses the Website, submits information through the Website, or purchases products through the Website.
Acceptance and Electronic Communications
By accessing or using the Website, submitting information, creating an account, placing an order, accepting cookie preferences, or otherwise interacting with the Company through the Website, you confirm that you have read, understood, and agree to be bound by the applicable Policies and these General Terms.
Your consent, acceptance, acknowledgements, and other actions performed electronically -including clicking, selecting, tapping, submitting information, placing an order, or continuing to use the Website - constitute valid electronic records and, where applicable, legally binding electronic acceptance under applicable law.
If you do not agree to these General Terms or an applicable Policy, you must not use the Website, submit information, or place an order.
Updates to the Policies
We may amend, revise, replace, or update these General Terms and/or any Policy from time to time to reflect changes in our practices, technology, or legal requirements, at our sole discretion and the same will be reflected on the Website.
Any revised version will be posted on the Website and will take effect on the date stated in the revised document, unless otherwise required by applicable law. The “Effective Date” or “Last Updated” date displayed in the relevant Policy will indicate its most recent revision.
Your continued use of the Website or placement of orders after an updated version is posted constitutes acceptance of the revised General Terms or Policy, as applicable. The User should regularly check this page for any changes to any of the Company’s Policy.
Severability
If any provision of these General Terms or any Policy is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in full force and effect.
Waiver
No failure or delay by the Company in exercising any right, power, or remedy under these General Terms or any Policy will operate as a waiver of that right, power, or remedy. Any single or partial exercise of a right, power, or remedy will not prevent any further exercise of that or any other right, power, or remedy.
Cumulative Remedies
You acknowledge that a breach of these General Terms or any Policy may cause irreparable harm for which damages may be an inadequate remedy, and the Company shall be entitled to seek injunctive, specific performance or other equitable relief (without prejudice to any other rights or remedies). All rights and remedies under these Terms are cumulative and may be exercised concurrently or separately.
Governing Law and Dispute Resolution
These General Terms, the Policies, the Website, and all orders or transactions made through the Website are governed by and construed in accordance with the laws of India.
Any dispute arising out of or in connection with these General Terms or any Policy (a “Dispute”) will be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 and in accordance with the Rules of Arbitration of the Mumbai Centre for International Arbitration (“MCIA Rules”), as amended from time to time.
The language of the arbitration shall be English. The seat and venue of arbitration shall be Mumbai, India, and the courts at Mumbai shall have exclusive jurisdiction. The arbitral tribunal shall consist of a sole arbitrator jointly appointed by the parties; failing agreement on the arbitrator within 30 (thirty) days of a party’s request for arbitration, the arbitrator shall be appointed in accordance with the MCIA Rules. The award shall be final and binding on the parties. Subject to the arbitration provisions above, the courts at Mumbai, India will have exclusive jurisdiction.
Customer Care and Contact
For general customer support, privacy related, order-related queries, cancellations, returns, replacements, refunds, delivery queries, or other Website-related assistance, contact:
Email: customercare@shuddhidrinks.com
WhatsApp: +91 8369721095
Please include your name, order ID (where applicable), and a clear description of your query or issue, together with relevant supporting information.
Grievances and Escalation
For complaints, grievances, requests, or concerns relating to the Website, products, orders, personal data, cookies, or any Policy, please refer to the Grievance Redressal Policy available on the Website.
