Shipping & Delivery

This shipping & delivery policy (the “Policy”) applies only to orders purchased from Shuddhi Drinks Private Limited ("SDPL", "we", "us", “SIX6R”, “Company”) and placed on www.SIX6R.com (“Website”) and delivered within India. By accessing or using the Website and/or placing an order, you agree to be bound by this Policy, as updated from time to time.

We deliver across India. Serviceability is determined by your delivery pin code and is verified automatically at checkout. We do not deliver to P.O. Box addresses or locations outside India.

Hyperlocal Delivery: Available in select cities and pin codes. Orders are fulfilled through our own delivery operations or authorised local delivery partners. Estimated delivery time is 60 (sixty) to 240 (two hundred and forty) minutes from order confirmation, subject to operational availability, distance, and conditions at the time of order.

Standard Shipping: For orders outside hyperlocal zones, delivery is fulfilled through authorised third-party courier and logistics partners. Estimated delivery time is 3 (three) to 7 (seven) business days from dispatch, depending on the destination.

Delivery timelines are estimates and not contractual guarantees. Actual delivery may vary based on demand, location, operational conditions, and events outside our control.

Delivery shall be deemed completed when the order is delivered to the delivery address provided by you or accepted by you or any person reasonably appearing to be authorised to receive the delivery on your behalf.

You should inspect the order promptly upon delivery. Any damage, shortage, or incorrect product should be reported in accordance with the Refund & Cancellation Policy available on the Website.

Where operationally necessary, the Company may fulfil an order in one or more consignments. Any such partial delivery shall not constitute a breach of this Policy.

Orders are processed during our business hours. Orders placed outside business hours will be picked up on the next available working day. Processing timelines may extend during peak periods, public holidays, or adverse conditions.

A tracking update will be sent to your registered contact number or email once your order is dispatched. Tracking availability and detail may vary depending on the delivery method and partner.

Hyperlocal orders: One delivery attempt will be made. If delivery cannot be completed due to an incorrect address, inaccessible location, or customer unavailability the order will be returned to our facility. A refund will be issued, net of applicable delivery charges.

Standard courier shipments: Delivery attempts are governed by the courier partner's own policy, which may include more than one attempt. If delivery fails after all attempts, the shipment will be returned to us and a refund will be initiated, net of shipping charges.

We are not liable for delivery delays caused by events outside our reasonable control, including but not limited to acts of God, floods, earthquakes, fires, epidemics, pandemics, strikes, labour disputes, war, transportation disruptions, natural disasters, civil unrest, transportation disruptions, public holidays, or courier partner operations or other force majeure events.

Delivery is subject to accessibility of the delivery location. Where entry restrictions, security procedures, or other site-specific limitations prevent successful delivery, the Company or its delivery partner shall use reasonable efforts to complete delivery but shall not be responsible for any resulting delay or failed delivery.

Subject to applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including any loss of profits, revenue, business opportunity, goodwill, or data, arising out of or in connection with the delivery of any order.

To the fullest extent permitted under applicable law, and subject to the Refund & Cancellation Policy available on Website, all risks and liabilities arising from the transportation and delivery of products, including any delay, loss, damage, misdelivery, theft, or other act or omission of such third-party delivery partners, shall be the responsibility of the relevant delivery partner. Subject to the Refund & Cancellation Policy available on the Website, the Company shall not be liable for any claim, loss, damage, cost, or expense arising from or relating to the acts or omissions of such third-party delivery partners, except to the extent such liability cannot be excluded under applicable law.

Risk of loss and damage passes to you upon confirmed delivery. Claims for damage during transit are governed by our Refund & Cancellation Policy, available on Website.

You are responsible for ensuring that all information provided while placing an order, including your name, contact details, billing information, and delivery address, is complete, accurate, and up to date.

You shall ensure that you or an authorised recipient is available to accept delivery at the specified delivery address during the estimated delivery window.

The Company shall not be responsible for any delay, failed delivery, additional delivery charges, or cancellation resulting from incorrect or incomplete delivery information, recipient unavailability, or inability to access the delivery location.

Certain products are perishable or intended for prompt consumption. You should ensure that the products are promptly received, stored, and handled in accordance with the instructions on the packaging. The Company shall not be responsible for any deterioration in product quality occurring after successful delivery.

Applicable shipping charges, if any, will be displayed at checkout before payment is confirmed. Charges may vary based on delivery type, order value, and destination and are subject to change.